Field Trip Help

Known issues

Multiple notifications for the same point of interest generally appear because different publishers or bloggers cover and publish stories on the same place. This often happens when a new, hip place opens, and there are many stories and reviews about it. The good news is you will only be notified once for each story.

If your location while using Field Trip is not accurate, is stuck in one spot or if you're receiving notifications for locations that aren't nearby, ensure you have the right Wi-Fi and location settings enabled.

On Android 4.4 (KitKat):

  • Touch Settings > Location > Mode
  • Ensure High accuracy is selected
  • Touch Back to return to Settings
  • Scroll up to Wi-Fi, and ensure the toggle is switched ON

On Android 4.0 (Ice Cream Sandwich) - 4.1 (Jelly Bean):

  • Touch Settings > Location services
  • Ensure the box next to GPS satellites is checked
  • Touch Back to return to Settings
  • Scroll up to Wi-Fi, and ensure the toggle is switched ON

On Android 2.3 (Gingerbread):

    Tap Menu, then touch Settings > Location
  • Ensure the box next to Standalone GPS Services is checked
  • Touch Back to return to Settings
  • Touch Wireless & networks
  • Ensure the box next to Wi-Fi is checked

On iOS 6 & iOS 7:

  • Enable Location Services. Touch Settings > Privacy > Location Services.
  • For Maps to find and track your location, both Location Services and Maps must be set to On.
  • Restart your device.
  • Verify that mobile data or Wi-Fi is enabled.

Field Trip uses some additional battery power because it occasionally wakes your device to look for and show you interesting things nearby, but the Field Trip team uses many techniques to make this as efficient as possible. To conserve the most power, turn Notifications to Off so that no background power is used and you are still able to open Field Trip to explore your surroundings, you are just not proactively notified. Note: If the battery level is low, Field Trip will automatically snooze alert notifications until the next day.